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AI Consulting & Product Strategy

Michael Gwilt builds production AI solutions that move product and operations forward.

I build production AI solutions that move product and operations forward, partnering with ambitious teams to design, deploy, and scale systems that create real business value. That includes AI strategy through hands-on implementation of RAG, automation, and evaluation.

AI StrategyLLM Product DesignRAG SystemsAutomationEvaluationAI SafetyMLOpsWorkflow Orchestration

Services

AI consulting services built for real teams.

Practical, senior-level support for companies that want to ship trustworthy AI products and workflows, not just experiments.

AI Strategy & Roadmapping
Align AI initiatives to business goals, define ROI, and prioritize the highest-impact use cases.
  • Executive workshops
  • Opportunity discovery
  • Risk & compliance review
LLM Product Engineering
Design and ship production-ready AI features that feel trustworthy, fast, and on-brand.
  • Agent + tool design
  • UX for AI
  • Human-in-the-loop
RAG & Knowledge Systems
Build retrieval-augmented systems that surface the right answers with clear citations.
  • Data ingestion
  • Chunking strategy
  • Evaluation harness
Automation & Ops AI
Automate workflows and decision systems across support, sales, and internal operations.
  • Workflow orchestration
  • Tool integrations
  • Guardrails
Evaluation & AI Safety
Measure accuracy, bias, and reliability before you launch, then monitor continuously.
  • Test suites
  • Red-teaming
  • Safety monitoring
Enablement & Training
Upskill teams to operate AI systems with confidence and build lasting internal capability.
  • Team playbooks
  • Prompting standards
  • Operational handoff

Process

A clear roadmap from idea to impact.

Each engagement is tailored, but the flow stays consistent so teams know what to expect and can move fast.

Discuss your roadmap
Discover
01
Clarify the business outcome, data landscape, and target workflows that AI should improve.
Design
02
Prototype the solution architecture, product flows, and evaluation plan with stakeholders.
Deliver
03
Build and iterate quickly, shipping a working AI system that your team can use immediately.
Scale
04
Harden reliability, security, and governance so the solution can grow across the org.

Outcomes

What teams gain from AI consulting.

The goal is simple: reliable AI systems that unlock measurable improvements across product, support, and operations.

Faster decision cycles
Surface critical knowledge instantly so teams move faster with confidence.
Operational leverage
Automate repeatable work while keeping a clear human approval path.
Higher-quality outputs
Consistent evaluation and guardrails improve accuracy and user trust.

AI Insights

A practical playbook for AI execution.

I help teams avoid common pitfalls with real-world guidance on model selection, data readiness, evaluation, and change management.

- AI opportunity scoring framework

- RAG system architecture with clear guardrails

- Evaluation checklists for accuracy, latency, and safety

- Adoption plan for teams and leadership

FAQ
Quick answers to common questions about AI consulting and delivery.
What kinds of AI solutions do you build?

AI copilots, retrieval-augmented knowledge systems, workflow automation, and decision support tools for product, support, and operations teams.

Do you work with existing data infrastructure?

Yes. I integrate with modern data stacks, CRMs, and internal tooling to ensure AI systems can run in production without heavy rewrites.

How do you evaluate AI quality?

I implement evaluation harnesses, human review loops, and performance monitoring so you can track accuracy, drift, and safety.

Can you help my team upskill?

Absolutely. Workshops, documentation, and operational playbooks are part of every engagement so teams can own the solution.

Contact

Let's build your AI roadmap.

The fastest way to reach me is LinkedIn. Send a note about your team, the workflows you want to improve, and the outcomes you need.

LinkedIn: linkedin.com/in/mgwilt

Based in the United States — working globally

Message me on LinkedIn
Share a quick overview and I’ll reply with next steps.

Include your goals, timelines, and any relevant context.

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